Basic Care Plan

Before we begin maintaining your site we first do a Site Audit to become familiar with your website, how it was built, and any potential issues that it may have. We want to make sure that there are no barriers to us maintaining your website properly and securely.

If we do find serious issues, we’ll provide you with details and you’ll have the option to fix them yourself or have us do the work at our hourly rate before we begin regular maintenance services.

In some very rare cases, we may determine that because of a site’s condition, age, or unusual structure we won’t be able to effectively maintain it, and if that’s the case, we’ll let you know right away and provide a full refund.

We provide an unconditional 14-day money back guarantee on all plans. After 14 days, refunds for monthly accounts will be prorated on the basis of any unused time in that specific month for monthly plans only. Quarterly and annual plans are not eligible for a refund after the first 14 days.

Please ask if you have any questions about signing up, we’re happy to help. We do require some basic information about your hosting account and domain  in checkout.

Learn how the New Client Onboarding Process works.