Protect your website investment with our full-featured website Care Plans. Get 2 months free when you choose annual billing.
Additional Information About Our WordPress Care Plans
Quality of hosting matters for performance and security. If you choose not to use your included Managed WordPress Hosting, you’ll need to be using one of these Preferred Hosts: WP Engine, SiteGround, Liquid Web, KnownHost, InMotion. Also if you choose not to host with us, all hosting support time will be billed at $125/hr, no discounts.
Free site migration is limited to 30 minutes – if it takes longer because we have to contact your host or domain registrar or CDN, or for any other delays, you will be billed at the rate of $125/hr for the additional time.
WooCommerce is a complex plugin with frequent, sometimes disruptive updates. WooCommerce sites (and all other ecommerce or membership sites) are required to use our hosting and must use the Advanced or Premium Plan as they need additional care, especially during major updates.
No contract required. Cancel or change WordPress Care Plans at any time.
We provide an unconditional 14-day money back guarantee on all plans. After 14 days, refunds for monthly accounts will be prorated on the basis of any unused time in that specific month for monthly plans only. Quarterly and Annual plans are not eligible for a refund after the first 14 days.
A discount is available for multiple sites, ask for information. Sorry, Multisite networks are not supported at this time.
Freqently Asked Questions
Here are the answers to some of the most common questions we hear from new clients.