Compare Care Plans

Protect your website investment with our full-featured website Care Plans. Get 2 months free when you choose annual billing.

Basic
Monthly, starting at
$65
Best for small or brochure sites updated less frequently
Weekly WordPress, plugin & theme updates
Daily offsite backups
Reliable private hosting & free site migration
SSL certificate
38-point security lockdown
Uptime monitoring 24/7
A faster-loading website
Database optimization & spam cleanup
Site restore - $25/incident
Malware removal - $100/incident (our hosting only)
Email support helpdesk
Staging site
Annual site security audit
Monthly malware scan
Premium software licenses
Fast Tasks - 1 small change/mo (does not roll over)
WooCommerce/membership site support
Firewall protects your site from malicious traffic
Daily visual check of key site pages
Monthly maintenance report w/Google Analytics
Anti-spam Protection
In-dashboard training videos
Support hours discount
Reduced load time with image optimization
Monthly performance scan
Annual performance audit & recommendations
Content Delivery Network (CDN) setup
SEO Keyword report (in monthly report)
Quarterly website review & recommendations
GET STARTED NOW
Advanced
Monthly, starting at
$150
Best for standard business sites and smaller ecommerce or membership sites
Weekly WordPress, plugin & theme updates
Daily offsite backups
Reliable private hosting & free site migration
SSL certificate
38-point security lockdown
Uptime monitoring 24/7
A faster-loading website
Database optimization & spam cleanup
Free site restore
Free malware removal (our hosting only)
Email support helpdesk - high priority
Staging site
Annual site security audit
Daily malware scan
Premium software licenses
Fast Tasks - 2 small changes/mo (do not roll over)
WooCommerce/membership site support
Firewall protects your site from malicious traffic
Daily visual check of key site pages
Monthly maintenance report w/Google Analytics
Anti-spam protection
In-dashboard training videos
Support hours discount - 5%
Reduced load time with image optimization
Monthly performance scan
Annual performance audit & recommendations
Content Delivery Network (CDN) setup
SEO Keyword report (in monthly report)
Quarterly website review & recommendations
GET STARTED NOW
Premium
Monthly, starting at
$250
Best for larger, high-traffic sites including ecommerce and membership sites
Weekly WordPress, plugin & theme updates
Daily offsite backups
Reliable private hosting & free site migration
SSL certificate
38-point security lockdown
Uptime monitoring 24/7
A faster-loading website
Database optimization & spam cleanup
Free site restore
Free malware removal (our hosting only)
Email support helpdesk - high priority
Staging site
Annual site security audit
Daily malware scan
Premium software licenses
Fast Tasks - 4 small changes/mo (do not roll over)
WooCommerce/membership site support
Firewall protects your site from malicious traffic
Daily visual check of key site pages
Weekly maintenance report w/Google Analytics
Anti-spam protection
In-dashboard training videos
Support hours discount - 10%
Reduced load time with image optimization
Monthly performance scan
Annual performance audit & recommendations
Content Delivery Network (CDN) setup
SEO Keyword report (in monthly report)
Quarterly website review & recommendations
GET STARTED NOW

Additional Information About Our WordPress Care Plans

Quality of hosting matters for performance and security. If you choose not to use your included Managed WordPress Hosting, you’ll need to be using one of these Preferred Hosts: WP Engine, SiteGround, Liquid Web, KnownHost, InMotion. Also if you choose not to host with us, hosting support time will be billed at $115/hr, no discounts.

Free site migration is limited to 30 minutes – if it takes longer because we have to contact your host or domain registrar or CDN, or for any other delays, you will be billed at the rate of $75/hr for the additional time.

WooCommerce is a complex plugin with many moving parts and frequent updates. WooCommerce sites (and all other ecommerce or membership sites) are required to use our hosting and must use the Advanced or Premium Plan as they need additional care, especially during major updates.

No contract. Cancel or change WordPress Care Plans at any time.

Get 2 months free when you sign up for an Annual Plan. Annual plans are not refundable.

A discount is available for multiple sites, ask for information.

Sorry, Multisite networks are not supported at this time.

New Site Evaluations

Although these Care Plans were designed for sites we build, we welcome new clients who are looking for a long-term relationship with a dedicated support team!

We first like to do a Website Evaluation to become familiar with the website, how it was built and any potential issues that can arise. With the evaluation, we will perform all the “Website Updates and Monitoring” tasks and make a full backup. Most importantly, we will make a list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly plan. Based on your type of website, this Website Evaluation is a fixed fee. Contact us for more information.

Learn more about our Care Plan benefits...

WordPress Updates

We update WordPress core files as available, with a safe waiting period for major updates which have a chance of disrupting your website.

Plugin & Theme Updates

We update themes and plugins for you – you don’t even have to think about it. We handle the occasional incompatibility issue, too.

Daily Backups

We keep 30 days of full-site backups stored offsite, ready for any emergency. We can restore your site with one click!

Private WordPress Hosting

Reliable WordPress-optimized hosting with regular server software updates to make your site run at its fastest and safest.

SSL Certificate

Your no-hassle free SSL certificate shows the padlock in the browser. SSL security is essential for all sites – especially for ecommerce!

Security Lockdown

Our 38-point security lockdown defends your site with brute force protection, login lock, strong passwords, two-factor authentication and more.

Uptime Monitoring

We monitor your site 24/7. If your site goes down, we'll know about it within a few minutes and check for problems.

A Faster-Loading Website

Using special software and techniques, we optimize your site to be as fast as possible within its design constraints.

Database & Spam Cleanup

Optimizing your database to keep it clutter-free can reduce storage space and improve site performance.

Website Restoration

Should your website experience a major problem or hack, we always have a fresh backup of the site ready to restore.

Malware Removal

An up-to-date site rarely gets hacked, but in the unlikely event yours does, we’ll do what it takes to clean it (our hosting only).

Priority Support

Quick response time to your support tickets from our US-based helpdesk – ask us anything. You’ll get a prompt and polite response.

Staging Site

All plans come with a staging site (a working copy of your site) for testing new features and functionality safely before making them live.

Annual Security Audit

Every plan includes an annual security audit of your site to pinpoint and fix potential issues before they become major problems.

Malware Scan

We scan your site with a real-time threat detection tool that won't slow down your website.

Premium Software Licenses

We maintain commercial software licenses for popular plugins like Gravity Forms, Smart Slider, CleanTalk and more, saving you money.

Fast Tasks

Includes two to four small site edits or changes of 15 minutes each per month (time does not roll over).

WooCommerce/Membership Site Support

If your website has this complex functionality, we offer the special attention it requires in our two higher plans.

Web Application Firewall (WAF)

We monitor, filter and block malicious traffic before it ever reaches your website.

Daily Visual Check of Key Pages

We'll manually review key pages on your website for unusual changes every day.

Maintenance Report

Stay updated on our activities supporting your site including updates, Google Analytics and general activity.

Anti-Spam Protection

We protect your site from spam bots and make it easier for human to get in touch with you – no Captchas, puzzles, or questions needed.

Training Videos

You get access to over 100 high-quality, up-to-date tutorial videos for WordPress, WooCommerce, Yoast SEO, Beaver Builder and more right in your desktop.

Support Time Discount

Higher plans get an increased discount of up to 10% on extra support time requests.

Image Optimization

Smaller image sizes through image optimization means better site performance.

Performance Scan

A slow site hurts your business. Get a performance check included in your monthly report.

Annual Performance Audit

We'll do a thorough assessment of your site and make recommendations for improving website performance.

Content Delivery Network

We'll set up Cloudflare to help speed up your site by serving static files like images and media from servers closer to your users.

SEO Keyword Report

We'll include rankings, competitors and more for your provided SEO keywords in your monthly report.

Quarterly Website Review

Based on our quarterly website review, we'll make informed recommendations to improve your site.

Frequently Asked Questions

Here are the answers to some of the most common questions we hear from new clients.

Like a retainer, the monthly time is there for you every month to reserve your place in our work queue, therefore it does not roll over. You can take comfort in the fact that support you request within your allotted minutes of time per month will be addressed by our team promptly.

The whole purpose of our Care Plans is preventative care, so we hope to prevent anything from happening. While well-maintained websites rarely get hacked, it's just not possible to prevent all emergencies. In case your website does get hacked or breaks after an update, we'll be there to fix it, clean it or restore it with one of our fresh backups.

Absolutely! Contact us for more information and let us know how many sites you’d like to include and what plan you're interested in.

Simple adjustments or edits that take 15 minutes or less are included, like content changes, adding posts/pages, adding/changing images, adding events, etc. This does not include design/development, hack repair or restoration, adding online stores or products, adding membership systems, or training. For larger jobs, we’ll provide a formal quote.

That's not a problem at all! We'll review your support request and provide a quote for you to approve, separate from your monthly Care Plan. However, many times we'll evaluate your request and with your approval, just provide the extra time at our current support rate.

Absolutely. Design and development work is done through our parent company Red Kite Creative. For projects like theme design and development, send us a note about what you need as we quote by the project.

Because we offer hands-on service. Your plugins, core files and themes are not updated automatically by a robot - real humans are involved in the process, making sure everything goes smoothly every week (and ready to step in and make it right if problems occur).

We started WP Minder as an extension of the personalized care we've been offering to all our WordPress design and development clients through Red Kite Creative since 2009.

What Our Clients Say...