WP Minder Basic Care Plan

Basic Care Plan

  • Simple ‘brochure’ websites
  • Small sites (30 pages or fewer)
  • Sites that are edited infrequently

The Basic Care Plan starts at $65/month.

The Basic Care Plan includes these benefits...

Weekly WordPress Updates

We update WordPress core files as available, with a safe waiting period for major updates which have a chance of disrupting your website.

Weekly Plugin & Theme Updates

We update themes and plugins for you – you don’t even have to think about it. We handle the occasional incompatibility issue, too.

Daily Backups

We keep 30 days of backups stored offsite, ready for any emergency. We can restore your site with one click!

Private WordPress Hosting

Reliable WordPress-optimized hosting with regular server software updates to make your site run at its fastest and safest.

SSL Certificate

Your no-hassle free SSL certificate shows the padlock in the browser. SSL security is essential for all sites – especially for ecommerce!

Security Lockdown

Our 38-point security lockdown defends your site with brute force protection, login lock, strong passwords, two-factor authentication and more.

Uptime Monitoring

We monitor your site 24/7. If your site goes down, we'll know about it within a few minutes and check for problems.

A Faster-Loading Website

Using special software and techniques, we optimize your site to be as fast as possible within its design constraints.

Database & Spam Cleanup

Optimizing your database to keep it clutter-free can reduce storage space and improve site performance.

Website Restoration - $25/incident

Should your website experience a major problem or hack, we always have a fresh backup of the site ready to restore.

Malware Removal- $100/incident

An up-to-date site rarely gets hacked, but in the unlikely event yours does, we’ll do what it takes to clean it (our hosting only).

Priority Support

Quick response time to your support tickets from our US-based helpdesk – ask us anything. You’ll get a prompt and polite response.

Staging Site

All plans come with a staging site (a working copy of your site) for testing new features and functionality safely before making them live.

Annual Site Audit

Every plan includes an annual audit of your site to pinpoint and fix potential issues before they become major problems.

Weekly Malware Scan

We scan your site with a real-time threat detection tool that won't slow down your website.

Premium Software Licenses

We maintain commercial software licenses for popular plugins like Gravity Forms, Smart Slider, CleanTalk and more, saving you money.

Training Videos

You get access to over 100 high-quality, up-to-date tutorial videos for WordPress, WooCommerce, Yoast SEO, Beaver Builder and more right in your WordPress dashboard.

Monthly Maintenance Report

Stay updated on our activities supporting your site including updates, Google Analytics and general activity.

Basic Care Plan FAQ

Here are the answers to some of the most common questions we hear from new clients.

WordPress is great - it powers over 35% of the world's websites. But that popularity means it's also a target for hackers. Things can and do go wrong - just like with software on your laptop, or your car when you don't get regular maintenance. This is what you need to protect your website:

  • High-quality hosting.
  • Regular backups of your site stored in a safe, offsite location.
  • Regular software updates (plugins, themes, WordPress).
  • Security through annual audits, security plugins, quality hosting, and regular updates.

You can certainly take care of all of these things on your own. It's time-consuming and requires technical expertise with WordPress - including knowing how to fix things when they break. Or, you can let us handle these tasks for you and feel confident your site is being well cared for.

The whole purpose of our Care Plans is preventative care, so we hope to prevent anything from happening. While well-maintained websites rarely get hacked, it's just not possible to prevent all emergencies. In case your website does get hacked or breaks after an update, we'll be there to fix it, clean it or restore it with one of our fresh backups.

Submit support tickets to our help desk here if you’re logged in to WP Minder. Or just send an email with a clear description of the problem to [email protected] and we’ll start a new ticket for you at our support helpdesk.

Please be as descriptive about the problem as you can, you can even attach a screenshot if you think it’s helpful. And we’ll be in touch as quickly as possible.

Yes it does – a high-quality, fast host is especially important for business websites. This is why we include fast Managed WordPress Hosting with all of our Plans.

No, it's not. We chose to focus on providing the best WordPress hosting we can and not to expand into other services. We love Rackspace Email for handling our general email delivery.

You can upgrade or downgrade at any time. If you want to cancel, we'll be sorry to see you go but there is no contract. Just fill out our form requesting a cancellation or send an email to [email protected].

No, it's not. We bill $100 for hack cleanup on our Basic Care Plan, and that rate will apply to all new sites that come in with malware already present.

New Site Evaluations

Before we begin maintaining your site we first do a Site Audit to become familiar with your website, how it was built, and any potential issues that it may have. We want to make sure that there are no barriers to us maintaining your website properly and securely.

If we do find serious issues, we’ll provide you with details and you’ll have the option to fix them yourself or have us do the work at our hourly rate before we begin regular maintenance services.

In some very rare cases, we may determine that because of a site’s condition, age, or unusual structure we won’t be able to effectively maintain it, and if that’s the case, we’ll let you know right away and provide a full refund.