WP Minder
Basic Care Plan
- Simple ‘brochure’ websites
- Small sites (30 pages or fewer)
- Sites that are edited infrequently
The Basic Care Plan starts at $65/month.
The Basic Care Plan includes these benefits...
Weekly WordPress Updates
We update WordPress core files as available, with a safe waiting period for major updates which have a chance of disrupting your website.
Weekly Plugin & Theme Updates
We update themes and plugins for you – you don’t even have to think about it. We handle the occasional incompatibility issue, too.
Daily Backups
We keep 30 days of full-site backups stored offsite, ready for any emergency. We can restore your site with one click!
Private WordPress Hosting
Reliable WordPress-optimized hosting with regular server software updates to make your site run at its fastest and safest.
SSL Certificate
Your no-hassle free SSL certificate shows the padlock in the browser. SSL security is essential for all sites – especially for ecommerce!
Security Lockdown
Our 38-point security lockdown defends your site with brute force protection, login lock, strong passwords, two-factor authentication and more.
Uptime Monitoring
We monitor your site 24/7. If your site goes down, we'll know about it within a few minutes and check for problems.
A Faster-Loading Website
Using special software and techniques, we optimize your site to be as fast as possible within its design constraints.
Database & Spam Cleanup
Optimizing your database to keep it clutter-free can reduce storage space and improve site performance.
Website Restoration - $25/incident
Should your website experience a major problem or hack, we always have a fresh backup of the site ready to restore.
Malware Removal- $100/incident
An up-to-date site rarely gets hacked, but in the unlikely event yours does, we’ll do what it takes to clean it (our hosting only).
Priority Support
Quick response time to your support tickets from our US-based helpdesk – ask us anything. You’ll get a prompt and polite response.
Staging Site
All plans come with a staging site (a working copy of your site) for testing new features and functionality safely before making them live.
Annual Security Audit
Every plan includes an annual security audit of your site to pinpoint and fix potential issues before they become major problems.
Weekly Malware Scan
We scan your site with a real-time threat detection tool that won't slow down your website.
Premium Software Licenses
We maintain commercial software licenses for popular plugins like Gravity Forms, Smart Slider, CleanTalk and more, saving you money.
Training Videos
You get access to over 100 high-quality, up-to-date tutorial videos for WordPress, WooCommerce, Yoast SEO, Beaver Builder and more right in your WordPress dashboard.
Basic Care Plan FAQ
Here are the answers to some of the most common questions we hear from new clients.
Do I really need a WordPress Care Plan? My site is simple.
WordPress is great - it powers over 35% of the world's websites. But that popularity means it's also a target for hackers. Things can and do go wrong - just like with software on your laptop, or your car when you don't get regular maintenance. This is what you need to protect your website:
- High-quality hosting.
- Regular backups of your site stored in a safe, offsite location.
- Regular software updates (plugins, themes, WordPress).
- Security through annual audits, security plugins, quality hosting, and regular updates.
You can certainly take care of all of these things on your own. It's time-consuming and requires technical expertise with WordPress - including knowing how to fix things when they break. Or, you can let us handle these tasks for you and feel confident your site is being well cared for.
What happens if my site breaks or gets hacked?
The whole purpose of our Care Plans is preventative care, so we hope to prevent anything from happening. While well-maintained websites rarely get hacked, it's just not possible to prevent all emergencies. In case your website does get hacked or breaks after an update, we'll be there to fix it, clean it or restore it with one of our fresh backups.
How do I request support?
Submit support tickets to our help desk here if you’re logged in to WP Minder. Or just send an email with a clear description of the problem to and we’ll start a new ticket for you at our support helpdesk.
Please be as descriptive about the problem as you can, you can even attach a screenshot if you think it’s helpful. And we’ll be in touch as quickly as possible.
Does it matter where I host?
Yes it does – a high-quality, fast host is especially important for business websites. This is why we include fast Managed WordPress Hosting with all of our Plans.
Is email support included with your hosting?
No, it's not. We chose to focus on providing the best WordPress hosting we can and not to expand into other services. We love Rackspace Email for handling our general email delivery.
What happens when I sign up?
So glad you asked! Check out our onboarding process.
Can I cancel or change plans?
You can upgrade or downgrade at any time. If you want to cancel, we'll be sorry to see you go but there is no contract. Just fill out our form requesting a cancellation or send an email to .
If my site already has malware, is cleanup included for free?
No, it's not. We bill $100 for hack cleanup on our Basic Care Plan, and that rate will apply to all new sites that come in with malware already present.
New Site Evaluations
Although these Care Plans were designed for sites we build, we welcome new clients who are looking for a long-term relationship with a dedicated support team! But before we get started, we first do a Site Evaluation to become familiar with your website, how it was built and any potential issues that it has.
During the evaluation, we will check the basic condition of your site, make a full backup, and perform our usual website update and monitoring tasks. If we encounter any problems, we’ll make a list of issues to fix and suggestions for improvements needed in order for us to maintain the website. In most cases we can do the fixes for you at our normal hourly rate.
