The Basic Care Plan starts at $65/month.
We update WordPress core files as available, with a safe waiting period for major updates which have a chance of disrupting your website.
We update themes and plugins for you – you don’t even have to think about it. We handle the occasional incompatibility issue, too.
We keep 30 days of backups stored offsite, ready for any emergency. We can restore your site with one click!
Reliable, scalable and secure WordPress hosting on our private servers to keep your site online and running at its best.
Your no-hassle free SSL certificate shows the padlock in the browser. SSL security is essential for all sites – especially for ecommerce!
Our 38-point security lockdown defends your site with brute force protection, login lock, strong passwords, two-factor authentication and more.
We monitor your site 24/7. If your site goes down, we'll know about it within a few minutes and check for problems.
Performance-oriented servers with advanced caching and available CDN to load sites as quickly as possible.
Optimizing your database to keep it clutter-free can reduce storage space and improve site performance.
Should your website experience a major problem or hack, we always have a fresh backup of the site ready to restore.
An up-to-date site rarely gets hacked, but in the unlikely event yours does, we’ll do what it takes to clean it (our hosting only).
Quick response time to your support tickets from our US-based helpdesk – ask us anything. You’ll get a prompt and polite response.
All plans come with a staging site (a working copy of your site) for testing new features and functionality safely before making them live.
Every plan includes an annual audit of your site to pinpoint and fix potential issues before they become major problems.
We scan your site with a real-time threat detection tool that won't slow down your website.
We maintain commercial software licenses for popular plugins like Gravity Forms, Smart Slider, CleanTalk and more, saving you money.
You get access to over 100 high-quality, up-to-date tutorial videos for WordPress, WooCommerce, Yoast SEO, Beaver Builder and more right in your WordPress dashboard.
Stay updated on our activities supporting your site including updates, Google Analytics and general activity.
Here are the answers to some of the most common questions we hear from new clients.
WordPress is great - it powers over 35% of the world's websites. But that popularity means it's also a target for hackers. Things can and do go wrong - just like with software on your laptop, or your car when you don't get regular maintenance. This is what you need to protect your website:
You can certainly take care of all of these things on your own. It's time-consuming and requires technical expertise with WordPress - including knowing how to fix things when they break. Or, you can let us handle these tasks for you and feel confident your site is being well cared for.
The whole purpose of our Care Plans is preventative care, so we hope to prevent anything from happening. While well-maintained websites rarely get hacked, it's just not possible to prevent all emergencies. In case your website does get hacked or breaks after an update, we'll be there to fix it, clean it or restore it with one of our fresh backups.
Send an email with a clear description of the problem to [email protected] and we’ll start a new ticket for you at our support helpdesk.
Please be as descriptive about the problem as you can, you can even attach a screenshot if you think it’s helpful. And we’ll be in touch as quickly as possible.
Yes it does – a high-quality, fast host is especially important for business websites. This is why we include fast Managed WordPress Hosting with all of our Plans.
No, it's not. We chose to focus on providing the best WordPress hosting we can and not to expand into other services. We love Rackspace Email for handling our general email delivery.
No, it's not. We bill $100 for hack cleanup on our Basic Care Plan, and that rate will apply to all new sites that come in with malware already present.